G1000 unit controls do not respond

[Supercruiser]

Hi There, I have problem with the G1000 suite units.
Both screens Pop out nicely, but the physical hardware switches no longer react! Although they worked before.
This is annoying, because I can no longer set up any procedure , no autopilot, heading select etc. etc.
Any of you had this problem also?
Grateful for your help.

 

[Supercruiser]

Found the problem ! In the MSFS2024 I found in the settings a control function that probably accidentally was activated. After I deleted this function everything worked fine.

 

[jbcharleston]

Found the problem ! In the MSFS2024 I found in the settings a control function that probably accidentally was activated. After I deleted this function everything worked fine.

I am having the same issue. My buttons and knobs are no longer working or responding. I am able to pop out fine and everything. Just no response from button controls. What setting did you fix to make your G1000's work again?

 

[Supercruiser]

Hi JB, apparantly my Honeycomb Bravo Quadrant was overriding my G1000 heading knob. That’s the one I deleted.

 

[DTRguitar]

None of my control button are working.I have download the most recent version on flightsim B Hub v1.24.0 run mfs 2024. any ideas?

 

[Supercruiser]

Hi DT, that’s exactly what I did too.
My Problem was that the Honeycomb flight controls where overriding the G1000.
In the Sim settings i deleted the Honeycomb heading function, thatvworked for me. That’s all i can Tell you

 

[jbcharleston]

Hi DT, that’s exactly what I did too.
My Problem was that the Honeycomb flight controls where overriding the G1000.
In the Sim settings i deleted the Honeycomb heading function, thatvworked for me. That’s all i can Tell you

Can you walk us through how to do that? I never set up anything custom for the Honeycomb alpha or bravo.

 

[Administrator]

Did you try the device troubleshooting? https://flightsimbuilder.com/pages/device-troubleshooting

 

[jbcharleston]

Yes, I tried the troubleshooting all the way to the end. That prompted the email to FSB that said support would be in contact soon.

 

[jbcharleston]

Update. FSB told me to do the Troubleshooting steps on the site...obviously I already did them which is how they received my email at the end of them. SMDH...then they told me to change my aircraft and relaunch the FSB WASM. I did that too, no luck. I still have no function in any buttons on my new G1000 screens. I can pop out, just no functionality. Customer service sucks. Very slow and not helpful.

 

[jbcharleston]

Update...no phone number to speak with a tech support line with FSB...annoying considering the $2k price tag for the g1000 suite set up. I am now connected with the Flight Sim Coach people who FSB uses to troubleshoot. They charge $100 per hour of troubleshooting advice. Ridiculous. Its a shame that FSB can't provide any support other than the automated troubleshooting screen. That sucks. I wouldn't have purchased this unit from them had I known the support was this bad and expensive.