GNS 530 Screen will not Power On

[GYAF]

I have submitted a ticket to FSB, but looking for any additional guidance. The device in question has all cables in the back. I have confirmed that the power supply is delivering 12v DC, the USB connection is recognized in the FSB launcher as a GNS 530 and that LED mode can be enabled (based on button push and corresponding lights on the side of the device). I received this device second hand so I am unsure if this is damage, a defect, or improper installation. Any advice would be appreciated

 

[Administrator]

Here are the instructions: https://flightsimbuilder.com/pages/flightsimbuilder-530-instructions

 

[GYAF]

I have reviewed the instructions but they do address the issue of the screen NOT powering on. Is there any technical support that I can work with?

 

[Administrator]

Yes, of course. Just contact the held desk using "Contact Us" functionality on the website and they will get you up and running in no time.